JW Marriott Auckland | Hotel in Auckland

| 9.2 (143 Reviews) |  1 Bathroom
Auckland Central Business District Hotel | JW Marriott Auckland

Hotel in Auckland Central Business District, Auckland

This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Change of towels is available on request.
JW Marriott Auckland offers 286 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LED televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and bidets.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

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22 - 26 Albert Street, Auckland, 1001, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • BidetBidet
  • BathrobesBathrobes
  • Hair dryerHair dryer
  • SoapSoap
  • Separate bathtub and showerSeparate bathtub and shower
  • Toilet paperToilet paper
  • TowelsTowels
  • Hydromassage showerheadHydromassage showerhead
  • Free toiletriesFree toiletries
  • ShampooShampoo
  • Private bathroomPrivate bathroom
  • Toothbrush and toothpasteToothbrush and toothpaste
BedroomBedroom
  • Bed sheetsBed sheets
  • Air conditioningAir conditioning
  • Heating (climate-controlled)Heating (climate-controlled)
  • Free cribs/infant bedsFree cribs/infant beds
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Premium beddingPremium bedding
  • PhonePhone
  • Desk chairDesk chair
  • Separate sitting areaSeparate sitting area
  • Laptop-friendly workspaceLaptop-friendly workspace
  • RecyclingRecycling
  • SlippersSlippers
  • Local mapsLocal maps
  • DeskDesk
  • Connecting rooms availableConnecting rooms available
  • Iron/ironing boardIron/ironing board
  • LED light bulbsLED light bulbs
  • Restaurant dining guideRestaurant dining guide
  • Energy-saving switchesEnergy-saving switches
  • SafeSafe
  • Water-efficient showers onlyWater-efficient showers only
  • Free newspapersFree newspapers
BreakfastBreakfast
  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: NZD 50 per personBuffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: NZD 50 per person
  • 1 bar1 bar
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • 24-hour room service24-hour room service
  • 2 restaurants2 restaurants
  • Electric kettleElectric kettle
  • Local meal delivery serviceLocal meal delivery service
  • Free bottled waterFree bottled water
  • MinibarMinibar
  • RefrigeratorRefrigerator
  • Coffee/tea makerCoffee/tea maker
  • Champagne serviceChampagne service
ParkingParking
  • Electric car charging station on siteElectric car charging station on site
  • Wheelchair-accessible parking and van parking availableWheelchair-accessible parking and van parking available
  • Covered valet parking on site (NZD 70.00 per night; includes in/out privileges)Covered valet parking on site (NZD 70.00 per night; includes in/out privileges)
  • Limited onsite parkingLimited onsite parking
  • Height restrictions apply for onsite parkingHeight restrictions apply for onsite parking
AccessibilityAccessibility
  • Tile flooring in public areasTile flooring in public areas
  • Wheelchairs available on siteWheelchairs available on site
  • Thin carpet in public areasThin carpet in public areas
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • Wheelchair-accessible van parkingWheelchair-accessible van parking
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Front entrance rampFront entrance ramp
  • Wheelchair-accessible fitness centerWheelchair-accessible fitness center
  • Wheelchair-accessible poolWheelchair-accessible pool
  • Hardwood flooring in public areasHardwood flooring in public areas
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge deskWheelchair-accessible concierge desk
  • Wheelchair-accessible loungeWheelchair-accessible lounge
  • Wheelchair-accessible business centerWheelchair-accessible business center
  • 2 on-site accessible parking spaces2 on-site accessible parking spaces
  • Well-lit path to entranceWell-lit path to entrance
  • Height-adjustable showerheadHeight-adjustable showerhead
  • ElevatorElevator
  • Hand-held showerheadHand-held showerhead
  • Stair-free path to entranceStair-free path to entrance
  • Transfer showerTransfer shower
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • Handrails in stairwaysHandrails in stairways
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Visual fire alarmVisual fire alarm
  • Wheelchair-accessible path of travelWheelchair-accessible path of travel
  • Valet for wheelchair-equipped vehicleValet for wheelchair-equipped vehicle
ActivitiesActivities
  • CasinoCasino
  • Health/beauty spaHealth/beauty spa
  • Indoor poolIndoor pool
  • SaunaSauna
  • Hot tubHot tub
  • 24-hour fitness center24-hour fitness center
EntertainmentEntertainment
  • Pay moviesPay movies
  • Digital channelsDigital channels
  • 55-inch LED TV55-inch LED TV
GeneralGeneral
  • Meeting rooms -  5Meeting rooms - 5
  • Conference space (5952 square feet)Conference space (5952 square feet)
  • Business centerBusiness center
  • Front-desk safeFront-desk safe
  • Water dispenserWater dispenser
  • Banquet hallBanquet hall
  • ElevatorElevator
  • Reception hallReception hall
  • BallroomBallroom
  • Free newspapers in lobbyFree newspapers in lobby
  • EnglishEnglish
  • SpanishSpanish
  • HindiHindi
  • FilipinoFilipino
  • ItalianItalian
  • KoreanKorean
  • Chinese (Mandarin)Chinese (Mandarin)
  • Vegetarian dining optionsVegetarian dining options
  • Couples diningCouples dining
  • Comprehensive recycling policyComprehensive recycling policy
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • Vegan dining optionsVegan dining options
  • No plastic coffee stirrersNo plastic coffee stirrers
  • Smoke-free propertySmoke-free property
  • Romance packages availableRomance packages available
  • Biodegradable coffee stirrersBiodegradable coffee stirrers
Guest ServicesGuest Services
  • Children's dinnerwareChildren's dinnerware
  • Free cribs/infant bedsFree cribs/infant beds
  • RefrigeratorRefrigerator
  • Indoor poolIndoor pool
  • Snack bar/deliSnack bar/deli
  • 24-hour front desk24-hour front desk
  • Luggage storageLuggage storage
  • Dry cleaning serviceDry cleaning service
  • Change of towels (on request)Change of towels (on request)
  • Concierge servicesConcierge services
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Daily housekeepingDaily housekeeping
  • Multilingual staffMultilingual staff
  • Tour/ticket assistanceTour/ticket assistance
  • Wedding servicesWedding services
  • Porter/bellhopPorter/bellhop
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired InternetAvailable in all rooms: Free WiFi and wired Internet
OutdoorsOutdoors
  • GardenGarden

Policies

Check-in
Check-in
Check-in start time: 3 pm; check-in end time: midnight express check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before 11 am
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately nzd 50 per person covered valet parking fee: nzd 70.00 per night (in/out privileges) credit card charges are subject to a surcharge of 3.10 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Kian seng
Mar 31, 2026 11:57:32 AM
Review Score:   4
Summary: I recently stayed at JW Marriott Auckland and was disappointed by the overall experience, which did not meet the standards typically associated with the JW Marriott brand. Service levels were inconsistent and appeared understaffed. During check-out, I called for assistance with luggage, but no one arrived despite the urgency of our departure. After a prolonged wait, two staff members eventually showed up one after another suggesting a lack of coordination. The arrival and departure experience was also subpar. There was no staff present at the valet, and front desk personnel had to step in to retrieve the car key, which is not in line with expected service standards. Additionally, amenities were misrepresented. Yoga was listed as an available offering, but upon enquiry at the hotel, it was not available. Overall, the experience fell short of expectations for a JW Marriott property, particularly in terms of service consistency, staffing, and accuracy of advertised facilities.
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Room, 2 Double Beds
Room Size: 388 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds

General

Number of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 King Bed, Terrace (View)
Room Size: 388 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Terrace (View)

General

Number of bedrooms - 1, Garden view, Ping - 11, Square meters - 36, Square feet - 388, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Double Beds, Terrace (View)
Room Size: 388 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds, Terrace (View)

General

Number of bedrooms - 1, Ping - 11, Courtyard view, Square meters - 36, Square feet - 388, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: 388 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Number of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Bed count minimum 1, Bed count maximum 1, City view
Executive Room, 2 Double Beds
Room Size: 388 square feet m2
2 Double Beds
Executive Room, 2 Double Beds

General

Ping - 11, Square meters - 36, Square feet - 388, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: 388 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Grab bar - in shower, Wheelchair-width doorways, Number of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite, 1 Bedroom, City View (Corner)
Room Size: 710 square feet m2
1 King Bed
Executive Suite, 1 Bedroom, City View (Corner)

General

Square feet - 710, Other workout equipment, Number of bedrooms - 1, Bed count minimum 1, Ping - 20, Bed count maximum 1, Square meters - 66, City view
Executive Room, 1 King Bed
Room Size: 388 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Number of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Bed count minimum 1, Bed count maximum 1
Executive Suite, 1 Bedroom (Tower)
Room Size: 710 square feet m2
1 King Bed
Executive Suite, 1 Bedroom (Tower)

General

Square feet - 710, Other workout equipment, Number of bedrooms - 1, Bed count minimum 1, Ping - 20, Bed count maximum 1, Square meters - 66, Number of bathrooms - 1
Deluxe Room, 2 Double Beds
Room Size: 388 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds

General

Number of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this JW Marriott Auckland pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at JW Marriott Auckland?

Check-in time for JW Marriott Auckland starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the JW Marriott Auckland have a swimming pool?

Yes, this JW Marriott Auckland has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in JW Marriott Auckland?

Best-rates for the JW Marriott Auckland starts from $159 per night with includes Parking, Bedding/Linens, Guest Services, Entertainment, Breakfast, Laundry, Pool, Security/Safety, Business Services, Wellness Facilities, Spa, Bar, Toiletries, Kitchen, TV, Balcony/Terrace, Accessibility, Restaurant, Hot Tub, Wheelchair Accessible, Child Friendly, Internet, Air Conditioner with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is JW Marriott Auckland a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Auckland wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Auckland is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Auckland?

Based on the information reported by the owner or manager, the JW Marriott Auckland indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Auckland?

Based on the information reported by the owner or manager, details for the cancellation policy for the JW Marriott Auckland are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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